Hotel Job Vacancy in Japan – Front Desk Staff at Hotel New Otani Tokyo
Japan Hotel job vacancy: Japan’s hospitality sector is booming, especially in major cities like Tokyo and Kyoto. With international tourism returning in full swing, hotels like Hotel New Otani Tokyo, a prestigious five-star hotel located in the heart of the capital, are hiring foreign staff to enhance service for international guests. This is an excellent opportunity for job seekers interested in hospitality, language exchange, and working in a multicultural environment.
Japan Hotel job vacancy

Japan Hotel job vacancy
Job Details
Position: Front Desk / Guest Services Staff
Location: Hotel New Otani, Chiyoda-ku, Tokyo
Department: Front Office / Guest Relations
Working Hours: 8-hour shifts (morning, afternoon, or night shifts)
Start Date: Immediate openings
Visa Sponsorship: Available for eligible candidates
Job Responsibilities
- Greet and assist guests at check-in and check-out
- Provide information about hotel services and nearby attractions
- Handle bookings, cancellations, and room allocations using PMS software
- Respond to guest inquiries in person, by phone, or email
- Process payments and issue receipts
- Liaise with housekeeping and other departments to meet guest needs
- Handle guest complaints or feedback with professionalism
- Promote hotel facilities and loyalty programs
Requirements
- Minimum high school diploma (degree in hospitality is a plus)
- Good command of English; basic Japanese preferred (JLPT N4 or willingness to learn)
- Friendly personality with strong communication and customer service skills
- Able to work in rotating shifts including weekends and holidays
- Previous hotel or customer service experience is an advantage
- Valid passport and eligibility to apply for a work visa
Salary and Benefits
- Monthly Salary: ¥220,000 – ¥280,000 (Approx. USD $1,600 – $2,000)
- Bonuses: Annual performance-based bonus
- Overtime: Paid according to labor laws
Benefits:
- Company-provided accommodation or housing allowance
- Health and social insurance
- Paid vacation and national holidays
- Uniform provided
- Meals during shifts
- Employee discounts on hotel services
- Japanese language training support
- Visa sponsorship and renewal assistance
How to Apply
Visit the official career page:
www.newotani.co.jp/en/tokyo/recruit
Prepare required documents:
- Resume (with recent photo)
- Cover letter
- Copy of passport
- Any language or hospitality certificates (optional)
Application Process:
Online application → Interview (online or in-person) → Job offer → Visa sponsorship process
Conclusion
A hotel job at Hotel New Otani Tokyo offers more than just employment—it’s a gateway to living in Japan, learning the language, and gaining valuable international hospitality experience. The hotel values diversity and is open to hiring foreigners who are passionate about service and culture. If you’re eager to work in Japan and build a career in the hospitality industry, this is a fantastic opportunity. Japan Hotel job vacancy.
FAQs
Question Answer
- Do I need Japanese language skills? Basic Japanese is preferred, but not mandatory. Training support is provided.
- Is visa sponsorship available? Yes, for qualified candidates.
- What kind of visa do I need? A “Specified Skilled Worker” or “Engineer/Specialist in Humanities” visa is typically used.
- Is accommodation provided? Yes, or a housing allowance is offered.
- Can freshers apply? Yes, training is provided for new staff.
If you’re ready to join one of Tokyo’s most prestigious hotels, apply today and take your first step toward an exciting hospitality career in Japan. Japan Hotel job vacancy.
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