I am experienced customer service representative

HARSHDEEP KAUR

1/330 Sydenham Road,

Sydenham, VIC 3037                                                                                          

 Cell- 0406015051                                                                   E-mail: [email protected]

 

SUMMARY

Enthusiastic and proactive with strong customer satisfaction and communication skills. Extremely motivated and passionate in whatever I choose to do. Strong interpersonal and communication skills and know how to handle and deal with different kinds of people and circumstances. Equally effective, working independently and in cooperation with others.

EDUCATION

Bachelors in Science                                                                                                                2015                                                                                                           

 

Studying Master IT                                                                                                                 2019

 

EXPERIENCE

Oliveto Café

Cairnlea Shopping Centre, Melbourne

 

CUSTOMER SERVICE REPRESENTATIVE

  • Taking customers order
  • Communication between front of house and back of house
  • Taking payments
  • Processing orders
  • Taking to customers about their feedback and food

 

 

Indian Delight Sweets & Bakery-  St. Albans

CUSTOMER SERVICE REPRESENTATIVE

  • Answered an average of 50 calls per day by addressing customer enquiries, solving problems and providing new products information.
  • Politely assisted customer in person and via telephone
  • Answered product questions with up to date knowledge of sales and store promotions
  • Assisted customer with the food selection inquires and order customization requests.

 

HORN PLEASE- Melbourne, Australia

CUSTOMER SERVICE REPRESENTATIVE

 

  • Greet every customer with a smile and friendly hello, even when busy
  • Handling complaints
  • Cleaning front at the end of the shifts
  • Taking orders and serving it
  • Making sure the tills are balanced at the end of shifts
  • Clearing up the tables and chairs
  • End of the day closing operations

 

STRENGTHS & SKILLS

  • Excellent Organization & co-ordination skills
  • Understanding of and ability to use new Technology and Systems (particularly Communication systems), to carry out required procedures and activities effectively and efficiently
  • Excellent oral & written communication skills
  • Active and resourceful
  • Extrovert and passionate towards work
  • Self Confidence
  • Positive Attitude
  • Excellent Listening ability
  • Ability to work well supervised and unsupervised

 

REFERENCE

SURJEET SINGH

Oliveto Café

Cairnlea shopping centre

0430003959

 

Nirmal Singh- Manager

Horn Please

167 St Georges Rd, Fiztory North

0405611444

 

Bhupinder Singh

Indian Delight Sweets & Bakery

173 Main Road West,St Albans

0450503498

 

 

 

Last Resume Update December 12, 2019
Address sydenham, Australia
E-mail [email protected]
Phone Number 0406015051

Contact Candidate