Job Vacancy: IT Helpdesk Support Jobs – Mikron Singapore Pte Ltd | IT Jobs Singapore
| Company: | Mikron Singapore Pte Ltd |
| Location: | 61 Tai Seng Ave, #05-11, Singapore 534167 |
| Position: | IT Helpdesk Support | IT jobs in Singapore |
| Job Type: | Full-Time | Part-Time |
| Salary: | SGD 2,800 – SGD 3,800/month |
IT jobs in Singapore
Job Description:
Mikron Singapore Pte Ltd, a global leader in precision automation and manufacturing solutions, is hiring an IT Helpdesk Support professional in Singapore. This role offers an exciting opportunity to provide first-line technical support, manage IT incidents, and ensure the smooth operation of the company’s IT systems. Ideal candidates have strong troubleshooting skills, a customer-service mindset, and experience with Windows OS, Microsoft Office, and basic networking.
Job Responsibilities:
- Serve as the first point of contact for users seeking technical assistance via phone, email, or in person
- Diagnose and resolve hardware and software issues promptly
- Provide support for Windows operating systems, Microsoft Office applications, printers, and basic networking
- Escalate unresolved issues to the appropriate IT personnel
- Maintain IT inventory and document all user interactions in a ticketing system
- Assist in setting up workstations, laptops, and user accounts for new staff
- Perform regular maintenance, software updates, and patch management
- Provide user guidance and training on standard IT processes
- Support video conferencing and other office productivity tools
- Ensure compliance with company IT policies and security protocols
Education and Qualification:
- Diploma or Degree in Information Technology, Computer Science, or a related field
- Minimum 1–2 years of relevant IT support experience
- Strong knowledge of Windows OS, MS Office Suite, and basic networking
- Experience with IT ticketing systems (e.g., ServiceNow, Zendesk) preferred
- Good troubleshooting and communication skills
- Team player with a customer-service mindset
- Ability to work under pressure and multitask effectively
Salary & Benefits:
- Salary: SGD 2,800 – SGD 3,800 per month (based on experience)
- Annual leave, medical benefits, and insurance coverage
- CPF contributions
- Training and career development opportunities
- Dynamic and collaborative work environment
Benefits: Annual leave, medical insurance, CPF contributions, training & career development, collaborative work environment
Conclusion:
This IT Helpdesk Support job in Singapore is a great opportunity to join Mikron Singapore Pte Ltd, a high-tech international company. If you have strong technical skills, a customer-service mindset, and a passion for IT, apply today and take your career to the next level.
How to Apply:
📧 Email your CV to: hr.singapore@mikron.com
🌐 Mikron Singapore Careers page at www.mikron.com
📞 Contact: +65 6700 5011
FAQs:
Q: Is prior experience required for IT Helpdesk Support Singapore?
A: Yes, at least 1–2 years in an IT support role is preferred.
Q: Is this role office-based in Singapore?
A: Yes, the position is based at our Tai Seng office.
Q: Are fresh graduates eligible for IT support jobs in Singapore?
A: Candidates with internships or strong technical aptitude may also be considered.
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Written By: Abroad Activities Research Team
Author Bio: The Abroad Activities Research Team has over 5 years of experience in researching job markets and the visa process. Our team collects and verifies information from genuine official sources.